Reference

Terms That Govern Your glassicasino Account

Before you open an account or place a wager on glassicasino.co, these Terms and Conditions form the binding agreement between you and us — they spell out what…

Account EligibilityPayment TermsWithdrawal RightsDispute ProcessAccount Closure
glassicasino Terms That Govern Your glassicasino Account
REACH OUR LEGAL TEAM

Contact Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe your account has been handled in a way that contradicts what is…

Live Chat Start a live chat session directly from your account dashboard.
Email Support Send a detailed query to our support address for written confirmation.
Help Centre Our self-service help centre contains the full text of these Terms, a change log…
HOW WE HANDLE YOUR DATA

Account Security, Data Retention and Your Rights

We handle your personal data strictly under these Terms and our Privacy Policy. You have the right to request a copy of the data we hold, ask for corrections, or request deletion…

Data We Collect

When you register, we collect the name, email, phone number, and payment details you provide. We use this data solely to operate your account, verify identity, and process transactions via UPI, Paytm, or PhonePe.

Cookie Policy

Our platform uses session and analytical cookies to keep you logged in and to measure page performance. You can adjust cookie preferences in your browser settings; disabling essential cookies may affect account functionality.

Account Security

Passwords are hashed and never stored in plain text. We recommend enabling two-factor authentication from your account settings page. You are responsible for keeping your login credentials confidential and not sharing them with any third party.

Retention Period

We retain your account data for as long as the account is active and for a further period required by applicable financial and anti-fraud regulations. After that period, data is deleted or anonymised in accordance with our internal schedule.

Access Requests

To request a copy of your personal data or to ask us to correct inaccurate records, email our support team with your registered account ID. We aim to respond within 30 days of receiving a verifiable request.

Amendment Notices

When we update these Terms, we post the revised version on this page with a new effective date. Continuing to use your account after that date constitutes acceptance of the updated Terms. We may also send a notification to your registered email.

Answers to Common Questions About These Terms

Below are the questions we receive most often about our Terms and Conditions. If your question is not covered here, reach out via live chat or email and we will point you to the relevant clause or escalate a formal query on your behalf.

These Terms apply to every person who creates an account on glassicasino.co or uses our platform in any way. By accessing the site, you confirm that you have read, understood, and agreed to be bound by every clause written here.

Yes, we may revise these Terms at any time. When we do, we update the effective date at the top of this page and, where material changes are made, send a notice to your registered email. Continued use of your account after the effective date signals acceptance.

A breach may result in a temporary suspension or permanent closure of your account, depending on severity. We will attempt to notify you of the specific clause violated before taking action, except where immediate closure is required to prevent harm.

Deposits and withdrawals through UPI, Paytm, and PhonePe are governed by both our Terms and each provider's own policies. Where a conflict arises, our Terms take precedence to the extent that applicable law allows, and our support team will help resolve disputes.

Email our support team using the address listed in your account dashboard, include your registered account ID, and specify what data you need. We aim to respond within 30 days with a secure copy of the data we hold on your account.

Governing law and jurisdiction are specified in the full Terms text on this page. Access to our services depends on local law and is available only where local law permits. If you are uncertain about your local position, seek independent legal advice.

You can request account closure through live chat or email. After closure, we retain your data for the period required by applicable financial regulations, then delete or anonymise it in line with our retention schedule outlined in the Terms.