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How We Handle Your Personal Data

At glassicasino, we collect only what we need to run your account, process payments via UPI, Paytm and PhonePe, and keep your sessions secure.

Account Data ProtectedUPI & Paytm Payments CoveredYour Rights Explained ClearlyIndia-Specific Data HandlingContact Us Anytime

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What This Policy Covers and Why

glassicasino Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to every account created on glassicasino.co and governs how we process personal data for people accessing the platform where local law permits. We collect your name, email address, phone number, and payment details when you open an account or complete a transaction

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through UPI, Paytm or PhonePe. Device identifiers, session logs and IP addresses are captured automatically to protect your account from unauthorised access. We do not sell your data to third parties. Any third-party processor we use — such as a payment gateway handling your Paytm or
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PhonePe transaction — is bound by a data-processing agreement that mirrors the standards set out here. Access to your personal records is available on written request, subject to applicable Indian data-protection law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or remove data we hold about you, our privacy team handles these requests directly.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption, access controls and regular audits to every layer where your data lives — from the moment you key in your PhonePe UPI ID to the point your withdrawal clears.

Data We Collect

We collect your name, phone number, registered email, and transactional data tied to UPI, Paytm or PhonePe payments. We gather only what is required to operate your account and verify your identity under applicable Indian law.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser at any time; disabling analytics cookies does not affect account functionality.

Account Security

Your password is stored as a salted hash — we cannot read it. Two-factor authentication is available on your account settings page. Suspicious login attempts trigger an automatic email alert to your registered address.

Data Retention

We hold account records for as long as your account is active plus any period required by Indian financial regulations. Once that period expires, personal data is deleted or anonymised and cannot be recovered.

Requesting Changes

You can request a copy, correction or deletion of your data at any time via live chat or email. We process standard requests within five business days and confirm completion in writing to your registered address.

Third-Party Processors

Payment processors handling your UPI, Paytm or PhonePe transactions are contractually required to protect your data to the same standard we apply internally. We do not share your data with advertisers or data brokers.

Your Privacy Questions Answered

These questions cover the data rights and account-privacy topics we hear about most. If your question is not listed, our support team can help directly through live chat or email.

We collect your name, email address, phone number and, when you make a payment via UPI, Paytm or PhonePe, the transaction reference linked to your account. Device identifiers and session logs are also captured automatically for security purposes.

Send a written request via live chat, email or the support form in your account settings. Include your registered email address. We will compile and deliver your data within five business days and confirm dispatch to you in writing.

Yes. Submit a deletion request through any of our contact channels. We will remove or anonymise your data once any legally required retention period under Indian financial regulations has been met. We confirm completion once the process is done.

We do not sell or share your data with advertisers or data brokers. Payment processors — such as those handling UPI and Paytm transactions — receive only the data needed to complete your transaction and are bound by our data-processing agreements.

Account records are held for the duration your account is active plus any additional period required by applicable Indian law. After that window closes, data is deleted or anonymised and is not retrievable by us or by you.

Payment references are encrypted in transit and at rest. We do not store your full UPI ID or Paytm wallet credentials on our servers beyond what is needed to match the transaction. All payment processors we work with must meet equivalent security standards.

We use session cookies required for login continuity and optional analytics cookies that help us improve pages. You can disable analytics cookies in your browser settings at any time. Core session cookies are required for the account to function correctly.

How We Handle Your Personal Data

Reach Us About Your Data

Data Handling, Cookies and Account Security

Data We Collect

Cookie Usage

Account Security

Data Retention

Requesting Changes

Third-Party Processors

Your Privacy Questions Answered

01 What personal data does glassicasino collect when I open an account?

02 How do I request a copy of the data held about me?

03 Can I ask glassicasino to delete my personal data?

04 Does glassicasino share my data with third parties?

05 How long does glassicasino keep my account records?

06 Are my payment details — UPI, Paytm, PhonePe — stored securely?

07 What cookies does glassicasino use and can I turn them off?

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